How To Use Facebook Inbox

You may have to hover your mouse over the left hand menu to expand it.
How to use facebook inbox. If messenger opens to a conversation first tap the back button in the top left corner of the screen step 3. This will take you to your inbox. The inbox tab makes it easy to communicate on behalf of your business and engage with your community. It s a house shaped tab in the bottom left corner of the screen. Step 1 open facebook messenger.
This app resembles a white lightning bolt on a blue background. Through the page inbox you are able to read and respond to messages that your business receives through messenger or instagram direct as well as comments on your facebook and instagram posts. The main portion of this page the center area is where conversations appear. Monitor all the messages and comments you receive on facebook and instagram. Your page inbox is a great tool to help you manage these interactions with your customers.
First navigate to the messages inbox from your home page by clicking the messages icon it looks like two overlapping word bubbles on the left menu.