How To Use Webex Remote Support

Troubleshoot and maintain remote computers from anywhere and cut the cost of travel.

How to use webex remote support. Using webex for remote computer support giving assistance agent actions to give assistance open webex. Webex support is a platform for providing your customers remote technical support and service. How can we get to use webex or other cisco solution to provide remote desktop support the user friendly way like teamvier. Imagine you re in tallahassee for a convention and you have to run a project team meeting. There s one more thing that you might need to do before the meeting starts.

If you are currently using the compact icon tray and wish to switch to the csr dashboard or the multi session window see your site administrator. Using the multi session window. Set up access to a remote computer. You d like the team to see something in your project. With the company s webex meetings one of the main enterprise options for online video meetings with teammates the product is probably getting even higher use due to remote working as the covid 19.

So i am hoping some can answer me with the most. You scheduled your webex meeting and prepared attendees. Use webex support center remote access to enable your helpdesk reps to perform remote service and maintenance task on remote systems in real time through most firewalls and without employee presence. You cannot use some remote support features until a customer joins the support session. Using webex for remote desktop support hi there i am looking for an answer to the following qeustion.

Provide your webex personal room link to the customer. Receiving assistance customer actions to receive assistance click the link provided by the agent.